Your data, for your visit
We collect your name, phone number, optional email, visit type and preferred appointment. We use this information to manage your request and contact you. This website does not request medical records, clinical photographs or payment details.
Who can access it?
Appointment requests are stored in the server database and are available only to authorised clinic staff. Your information is not published or used to enrol you in marketing automatically. We use providers for website, database and image hosting. When email alerts are enabled, request details, including your name, reference, appointment and change or cancellation status, are sent to clinic staff through Resend. Hosting and email providers may process some information outside Egypt, depending on the services the clinic uses.
Your private management link
Your link lets you view, change or cancel your appointment. Keep it private and share it only with someone you authorise. Links cannot be retrieved using a phone number alone; contact the clinic if you lose yours.
Retention and deletion
Contact the clinic to request access to, correction of or deletion of your appointment request information. We review requests after verifying the requester, taking applicable obligations and any records the clinic needs to retain into account. Retention depends on operational needs and the clinic’s policy; ask through the contact details below before sharing additional information.
Cookies and external services
We save your language and cookie choices on your device; dashboard sessions are protected. Meta, Snapchat, TikTok and Google tools are disabled by default and load only after clinic activation and your relevant consent. If allowed, general page visits and contact clicks may be shared with a platform alongside technical identifiers such as network address, browser and measurement IDs. No patient names, appointment details or treatment information are sent. Booking, management, article, treatment detail and dashboard pages are excluded. Withdraw consent through Cookie preferences in the footer. Platforms retain data under their policies and may process it outside Egypt. WhatsApp, social networks and Google Maps apply their own policies when opened.
Only the information needed
Enter only the contact information needed for booking. Do not add diagnoses, medical records, identity documents or payment details to website fields. For a child’s appointment, use the parent or guardian’s contact details. Discuss clinical details with the clinic through appropriate channels.
Dentcore
O-Court Medical Destination Mall, 2nd Floor, S-04, 9th District, Obour City, Egypt
